tkpk5 Privacy Policy

This Privacy Policy ("Policy") applies to the tkpk5 platform. When you use tkpk5's website, mobile site, or application, or when you register an account, you are considered to have accepted the terms of this Policy. We take your privacy very seriously and always protect your information using modern security measures including SSL encryption.

tkpk5 collects various types of information to provide its services. This information is used to manage your account, process transactions, and deliver better service to you.

1.1 Personally Identifiable Information

Information you provide at the time of registration includes:

• Full name and date of birth
• Email address and mobile number
• National ID or passport number (for identity verification)
• Residential address
• Preferred payment method (bKash, Nagad, Rocket)

1.2 Financial Information

We collect limited financial information to process deposit and withdrawal transactions. For payments made through bKash, Nagad, and Rocket, the relevant mobile wallet number is recorded. We never store your PIN, OTP, or bank account password.

1.3 Technical and Usage Information

When you use our platform, certain information is collected automatically:

• IP address and device type
• Browser version and operating system
• Session duration and list of pages visited
• Cookies and local storage data
• Gaming activity and betting history

Collected information is used only for specific and lawful purposes. tkpk5 never sells your information to third parties.

tkpk5 uses site cookies and similar tracking technologies. These are small data files stored in your browser that remember your visit preferences and improve platform performance.

3.1 Essential Cookies

These cookies are essential for the basic functioning of the platform — such as maintaining login sessions, storing security tokens, and remembering items in your cart. Disabling these cookies may cause the site to not work properly.

3.2 Analytics Cookies

We use anonymized analytics cookies to analyze our site traffic and usage patterns. This information is processed in aggregated form and does not reveal any individual's identity.

3.3 Preference Cookies

These cookies are used to store your language preference, display settings, and other customization information. You can disable cookies at any time through your browser settings, though this may limit some features.

tkpk5 never sells or rents your personal information to third parties for commercial purposes. However, limited information may be shared in the following specific circumstances:

• Payment Processors: To complete transactions through bKash, Nagad, and Rocket, relevant wallet information is shared with the respective providers.
• Technology Service Providers: Contracted technology partners responsible for server hosting, cybersecurity, and database management may have access to limited information.
• Legal Obligations: Information may be provided in compliance with applicable law in response to a valid legal order or request from an investigating authority.
• Fraud Prevention: We may cooperate with relevant authorities to prevent fraud, money laundering, or other illegal activity.
• Business Transfer: In the event of a company merger or acquisition, the new authority will be bound to comply with the terms of this Policy.

tkpk5 applies industry-standard technical and organizational measures to protect your personal information. Our security framework includes:

• SSL/TLS encryption is used for all data transmissions.
• Advanced encryption algorithms are applied to store sensitive information.
• Firewalls and intrusion detection systems to block unauthorized access.
• Regular security audits and vulnerability assessments.
• Mandatory data protection training for staff.
• Only authorized personnel are given minimum necessary access.
• Automated alerts are active for unusual logins or transactions.

While we are committed to maintaining the highest level of security, no transmission of information over the internet is completely risk-free. We recommend that you also keep your account password strong and never share it with anyone.

tkpk5 retains your personal information only for as long as necessary. The retention criteria are as follows:

• Account Information: Retained for as long as your account is active and for at least five years after the account is closed.
• Financial Transaction Records: Retained for the period required by applicable law for AML and KYC compliance.
• Customer Support Communications: Relevant conversations are retained where there is a possibility of dispute resolution.
• Marketing Communications: Retained until the date you unsubscribe.
• Technical Logs: Generally retained for up to 90 days for security analysis.

Once the retention period ends, information is securely deleted or anonymized in a way that no individual can be identified.

As a tkpk5 user, you have the following rights over your own information:

To exercise any of your rights, write to our support email: [email protected] — we will respond to your request within 30 days.

tkpk5 is an adults-only platform and provides services only to those aged 21 or above. We do not knowingly collect personal information from any minor.

Age verification is mandatory at registration. If we learn that a minor has opened an account using false information, we will immediately close that account and securely delete the associated information.

To learn more about protecting minors from gambling-related problems, visit our Responsible Gaming page.

tkpk5 may review and update this Privacy Policy from time to time. For any significant changes, we will:

• notify you at your registered email address;
• display a notice on the site's homepage;
• update the "Last Updated" date at the top of this page.

If you continue to use the platform after changes are made, this will be considered acceptance of the updated Policy. We therefore recommend that you visit this page regularly.

If you have any questions, concerns, or requests to exercise your rights regarding this Privacy Policy, please contact our data protection team:

You are a trusted member of our platform — ensuring your privacy and the security of your information is our responsibility. tkpk5 is always here for you for safe and responsible gaming.